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ServicesCustomer follow-ups

Customer Follow-up Sequences

Automatic replies and email sequences that greet new enquiries, welcome new customers and keep in touch after the job is done.

Every customer hears from you quickly and consistently, without anyone remembering to send it.

What’s included

  • Instant enquiry auto-response in your brand voice
  • 3-email welcome sequence for new customers
  • Post-service check-in and review-request email
  • Copy written with you, then loaded into your email tool
  • Stop rules so customers never get a message twice or after they reply

What we need from you

  • Access to your email marketing tool or CRM
  • Your logo and any brand guidelines

After you check out

  1. Kickoff & access — A 30-minute call to confirm the details, plus a checklist of the app access we need.
  2. Build & test — We build inside your own accounts and test with sample data before anything goes live.
  3. Hand-over — A walkthrough video, written notes and 14 days of free fixes after go-live.

Often paired with

All packages

Workflow automation

Start here

Automation Audit

$145 one-time

A 60-minute working session that maps how work moves through your business today and shows exactly what is worth automating first.

  • 60-minute video call walking through your current tools and daily tasks
  • A written workflow map of how leads, bookings and customer data move today
  • Your top five automation opportunities, ranked by hours saved
  • Recommended tools, with any monthly software costs spelled out

Call booked within 3 business days; written report 3 business days after the call.

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App integrations

Per connection

App Integration

$225 per connection

One reliable connection between two of your apps — for example website to CRM, Stripe to QuickBooks, or a booking tool to your email list.

  • One connection between two apps, one direction
  • Field mapping and data clean-up rules agreed with you
  • Error alerts sent to you if a record ever fails
  • Test with real sample records before switch-on

Live in 3–5 business days per connection.

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App integrations

Per hour

Automation Support — 1 Hour

$85 per hour

An hour of hands-on help to change, extend or tidy up automations you already have — ours or someone else’s.

  • One hour of build or troubleshooting time
  • Time tracked in 15-minute increments
  • Unused time stays on your account for 90 days
  • Summary of what changed sent after each session

First response within 1 business day.

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